FAQ

 

Q:

How about account?

A:

You just click on the "Free Account" and spend a few minutes to complete the account registration form. Account registration form will need to fill in the data as follows: Username: to determine the identity of the login account, you must complete the combination of at least 6 characters. Password: must be at least 6 characters. Email: In order to facilitate contact you, please provide a valid email address so we can send to you as soon as possible the important information. During the registration process, you will be asked to accept the Terms and Conditions and confirm that you have over 18 years to complete the account registration.

 

Q:

 Why can not open the web page?

A:

 Because in some areas of the site, we temporarily closed for maintenance so you can not enter. In this case, you can contact the customer care staff of     us. Then, we will through your agent sends you the relevant software to help you successfully logged and participating sites and games.

 

Q:

What age is the lowest that we can register and participate?

A:

You must be over 18 years old can sign up for membership.

 

Q:

Vegas offers games yet?

A:

Vegas continuously provides customers with online games, poker games and rich. At the same time, we are actively developing more interesting     pastime. If we have any updates, players will be announced shortly.

 

Q:

Is it just a video game?

A:

Absolutely not. Through the Internet, we convey to customers the actual evolution of the game. We make sure everything is 100% true and absolutely fair.

 

Q:

Can I change the account password like?

A:

Please contact us via e-mail customer care staff to change the password. Customer care worker will not see the password that the system has     automatically created for you.

 

Q:

We can know the detailed instructions for each game in where?

A:

You can through the home page click on the game name to identify describe and explain fully involved. Additionally, you can also participate in the game, and then click on the "Support" to the information.

 

Q:

Can I change the personal information like?

A:

After successful registration, the data has been entered will not change. If necessary, you can contact via email or chat online, you provide the required information, we will help you make the changes.

 

Q:

When you can not log into the game, what should I do?

A:

First, you can try to disable the firewall and antivirus software, some software programs have conflicts with our site should lead to a situation can not log into the game. Alternatively, you can remove small text files (cookies), and browser history, then restart the computer, and try to log in. If you continue not to sign in, please at the latest version of the client, and then reinstalled, and perform log.

 

Q:

Why do I enter the account name and password correctly, the system error the wrong username or password? 

A:

First, you try to disable firewall and antivirus software, because you can be part of the conflict with the program should lead to this condition. Also you can delete cookies, history, and then restart your computer and try logging in again. If all else fails, please download the latest version again and then install and perform log in again.

 

Q:

Are the games really fair?

A:

The company legally registered under the provisions of the company First Cagayan. So you can be confident the game fair and honest.

 

Q:

When you're playing, the network suddenly interrupted, I have to do?

A:

We have developed a mechanism to handle disconnect particularly sophisticated for such cases. When suddenly disconnected, the interests of the players     are also protected. If for various reasons, which occurs abruptly interrupted during the game, you can try to reconnect to the site. You can also wait a     few minutes, then connect and perform log in again. If you refresh the web page before leaving the game, you will be able to see the game that you are playing when disconnected. Online baccarat game if appear disconnected, and if the bet is successful, the log back and restore the connection, the system will appear directly relevant results, while you can view betting history. If betting is not confirmed, the system will return the number of points.

 

Q:

 If I want to change the password data or registration information, while still in the account balance, I need to do?

A:

To protect the security of your account, if the account balance remaining, and you want to change the data required password or registration     information, you have to go through the authentication steps. When work is complete authenticity, we will send you a new password or help you change the data.